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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to dining@southalabama.edu and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. . If you still need help choosing a plan, give us a call at 251.460.6296 or email us at dining@southalabama.edu.

How can I purchase a Meal Plan?

You can purchase your meal plan by clicking here, or by visiting us on campus on the 2nd floor of the Student Center.

Are Meal Plans required?

All resident students are required to purchase a meal plan. While a meal plan purchase is not required for commuter students, many students take advantage of the convenience and value a meal plan has to offer.

What are Bonus Bucks?

Bonus Bucks come with resident meal plans are accepted as payment at all on campus dining locations and work just like Dining Dollars. Bonus Bucks roll from fall to spring but expire at the end of the school year.

What are Dining Dollars?

Dining Dollars are accepted as payment at all on campus dining locations. You get 5% more free unless you add $300 or more, then you get 10% more free. They are loaded right on your Jag Card, so there is no need to carry around cash or another card! There is no minimum balance, overdraft fees, or hassles! Don't forget, Dining Dollars never expire!

How do I get Dining Dollars?

Declining Balance can be purchased by clicking here , or by visiting us on campus at our offices on the 2nd floor of the Student Center.

What if I want to change my Meal Plan?

Meal Plan change requests must be submitted to the Housing Office by the end of the 2nd week of the semester. For questions, give us a call at 251.460.6296.

How do I get into the dining locations once I have purchased my Meal Plan?

Once you have your meal plan, all you need is your Jag Card. Present your card to the cashier in the Fresh Food Company, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

Can I treat a friend to a meal?

Resident meal plans come with ten guest meals per semester. If you run out of guest meals, you can always treat a friend using Bonus Bucks, Dining Dollars, or Jag Cash.

What do I do when my Bonus Bucks or Dining Dollar account gets low?

You can reload by adding Dining Dollars at any time! Dining Dollars can be purchased by clicking here , or by visiting us on campus at our offices on the 2nd floor of the Student Center.

Where is the Meal Plan Office Located?

The meal plan office is located on the 2nd floor of the Student Center.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

Commerce

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.